New Town Plaza

Innovative Smart Restroom Solution

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Client: New Town Plaza

New Town Plaza is in the heart of New Territories. It offers around 2 million sq. ft. of exceptional shopping, dining, and lifestyle facilities. Over 400 renowned international labels and restaurants to bring a one-stop entertainment & shopping experience for customers. In recent years, New Town Plaza is committed to enhancing the brand reputation and visitor experience. Alpha-IoT proposed our latest smart solution for it.

We understand that unclean toilets will directly cause negative impressions on visitors. Alpha-IoT uses IoT technology to design smart solutions for effective toilet management in the New Town Plaza. Smart Washroom makes the status and problems become visualized by optimizing the cleaning process and counting the restroom usage. It helps improve the management and operation of the smart restroom, thereby reducing the waste of resources.

Task Tracker - Task Tracking System With Customized UI Design

For cleaner – Simple task tracker, use immediately, minimal learning required. Let cleaners see tasks assigned and mark completed tasks with ease.

Built for busy cleaners

Colour coded

Automated task detection and completion

Work tracking

Cleanliness warning

To monitor cubicle usage - Cubicle Door Sensors

Count cubicle usage with door open and close sensor to generate the report for management.

Get notifications if extended presence/anomalies occur. It helps to avoid delayed rescue if any accident.

Track Supplies - Toilet Roll Detector, Paper Detector, Soap Detector

Installed in the paper towel and hand sanitizer cabinet. When the stock is insufficient, the sensor will send a notification to the system and display the task on screen (set on the restroom) for instructing the helper to replace or refill. It can ensure that the restroom has enough supplies for usage.

Management understands the usage and expenditure by the data analysis report. It facilitates the implementation of the most appropriate energy-saving plan.

Visitor Experience - Queue Sensor

The Queue Sensor can detect the flow of people. It helps reallocate the cleaners and diverts customers to other idle toilets in the mall.

Integrate real-time data and reflect the estimated waiting time on the queue display.